FAQ  – frequently asked questions!

Write an email or letter about a great experience with one or more of TexCare’s  products…

– or if you have questions about TexCare…

– or questions about washing and stain removal

 

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Dear TexCare, #1mybookmark
I've bought TexCare wool, silk, and cotton wash, and am especially impressed with how old cotton fabric looks like new. However, I have a small concern: when the loose threads are constantly being removed (however that happens) – won't the fabric wear out much faster? And just another question: what do I do with all the packages of Tusindfryd (Daisy) laundry powder I have? In other words – I think I've completely switched to TexCare! Kind regards, Birgit Z, Hørsholm
ANSWER: Hi Birgit Z Thanks for your kind mail. I don't know Tusindfryd, but as you write, it's probably okay to use TexCare 🙂 I can tell you that Cottonwash does remove the lint that occurs when cotton is used and washed, but we are down in the small things department, so you need a good microscope to see what is going on. And the sweater can get really old, and still only lose a few milligrams in weight. So it doesn't wear on the clothes. But when the lint is gone, the colors shine brighter. What removes these lint is a very special enzyme that is naturally found in nature – in a forest floor, for example, where it helps to break down the fallen leaves, and is part of the cycle that creates new topsoil. So it is pure ecology.
Best regards, TexCare
Dear TexCare,
My husband doesn't usually notice what he's wearing. But 2-3 weeks ago, I bought a bottle of TexCare Cottonwash and have been using it ever since. Then yesterday, as he was putting on his sweatshirt, he asked why I had bought a new one. I told him it had been washed in TexCare, and he almost didn't believe that a detergent could restore the color so well. Kind regards, S.P. Roskilde. Hi TexCare, I've got a black spot from my bicycle chain on my new jacket, which I've only worn a few times. The dry cleaner says they can't remove it. Can your stain remover get it off?
Kind regards, The Annoyed One. 
ANSWER: Black bicycle oil is one of the worst, as it's not just oil. The black stuff is iron filings worn off the bicycle chain. TexCare Stain Remover will dissolve the oil, but then try removing the iron filings with a tube of Rust Remover, which is available at Matas (pharmacy). If the stain disappears a little after the first attempt, repeat the process. Just rinse the area with water between attempts. PS. The annoyed person has called TexCare and reported that the stain is gone, so she's not annoyed anymore... Dear TexCare, A broken pen, which had been in a shirt pocket on a white shirt, and caused a large sticky blue stain. Was completely removed with TexCare Stain Remover.
Kaj S, Randers
Dear TexCare
I told my friend about TexCare and how the colors stayed much nicer since I started washing with Cottonwash. The other day, she told me that she's also washing with TexCare now, and the best thing is that her husband, who has long complained that his clothes are scratchy, has now announced that his clothes don't itch anymore. Of course, she buys the allergy-friendly version.
Kind regards, G.H. Rødovre
 Hi TexCare, I've spilled most of a jar of beetroot on a pair of beige gabardine trousers, can your Stain Remover get it out?
Kind regards, A.C. Silkeborg
ANSWER: Yes, TexCare Stain Remover will remove that without any problems. We know this from another TexCare user who has TexCare and told us that she was amazed that all the beetroot color disappeared, and she wanted to call and tell us…  
Hi TexCare,
I used a stain remover, and while I said goodbye to the stain, the color disappeared too. Is there a risk of that happening with your stain remover?
Kind regards, T.R. Copenhagen		  
 ANSWER: Nope, not at all! TexCare Stain Remover doesn't mess with colors. There's absolutely no bleach in it.
If you use a stain remover that uses Oxi – meaning oxidation – bleaching will inevitably occur.
So avoid it...		  
Dear TexCare,
A hand-embroidered linen cloth with Christmas motifs was placed on the table on Christmas Eve an hour before the guests were due to arrive. Unfortunately, after Christmas last year, it had been neatly folded and put away – no one had thought to wash it. A big fuss ensued, which was resolved with TexCare Stain Remover: A cloth with water and Stain Remover was dabbed on all the stains – and there were many: Duck sauce, red wine, and coffee, and they had all been there for exactly a year! – after only 20 minutes, it was dabbed with alternating wet and dry cloths, and the miracle occurred: no stains – maybe a slightly damp cloth, but it dried in the glow of the Christmas lights…
Kind regards, M.L.B. Randers		  
Can I use TexCare Stain Remover for a carpet?
G.H., Århus N?
 ANSWER: Yes, you absolutely can, but use the following method: Wet the stain, squeeze Stain Remover on and spread it. Let it sit for a maximum of ½ hour. Take a dry cloth and press as much water / Stain Remover into the cloth as possible. Apply clean water and absorb with a new dry cloth / towel. You can possibly press the water up by standing on it and pressing with a foot. Alternate 4-5 times between applying clean water and absorbing with dry pieces (Use, for example, disposable diapers, they are very absorbent!)         
Dear TexCare
We're a handball team and a sponsor gave us all matching 100% cotton tracksuits. It's been about 3 months and we've just noticed that the colors aren't the same anymore. After chatting about it, we realized that the ones who still have nice, vibrant colors and haven't faded have all been using TexCare Cottonwash.
Kind regards, The Handball Girls
Dear TexCare,
Can I use your Leather Lotion for leather furniture?
T.A. Esbjerg
 ANSWER: Yes, it is particularly suitable; it brings out the colors, and cleans off surface dirt. Contains fine oils that penetrate, soften, and prevent the leather from cracking.  
Hi TexCare,
Should I use a washing ball when I put TexCare in the machine?
 ANSWER: It's up to you. If you use a washing ball, you avoid getting soap in the detergent drawer, so it stays nice and clean. If you don't have a washing ball, you can just pour TexCare into the machine on top of the clothes, right before you start it. When dosing with Polywash, it's best to avoid the detergent drawer, as it's quite thick because it's so concentrated (very low water content). This way, you can be sure that no detergent gets stuck in the drawer.
To TexCare.
Hardly anyone with any sense of pride would recommend the following, but I've done it anyway.
I put Ruskin's clothes, sheepskin, and some other leather items in the washing machine on a wool program and washed them with TexCare Woolwash. The result was great! Note that this concerns the cheaper part of the leather clothing. Depending on the result after washing, the 'things' should be brushed and lie a little in press. However, it is a personal assessment whether you dare to risk it. I should add that the items have been subsequently impregnated. T.E. Copenhagen Ø
Hi
I have a pair of dirty suede trousers that need to be washed, both the lining and the suede. Is it possible to do this with your products??
Dorte
Hi Dorte,
Wash with TexCare Woolwash, which is also the best for washing leather. It has the correct pH value, etc. You can use a washing machine on a wool program without spinning – but hand washing in a bathtub or similar is also a good option. Don't soak, but keep the washing water with the pants in constant motion for a while so that the detergent has time to dissolve the dirt. Then rinse in a couple of changes of clean water. The water temperature should feel lukewarm, which is about 30°C.
Let the trousers air dry slowly in a place that isn't too warm. After drying, the leather might be a bit stiff, but just crumple and rub the leather between your hands. If there are any marks or spots left, you can take a piece of sandpaper (grit 60-80) and lightly sand the surface. You can even do the entire surface, so you get the suede nicely sanded everywhere, it gives a great result.
Enjoy!
Hi Texcare,
I've got some grease stains on my new light suede jacket, on the collar and one of the sleeves. The jacket can't be washed.
What can I use to get rid of the stains?
L.H. Frederikshavn
ANSWER: Yeah, grease stains on suede are a bit tricky – especially if you haven't waterproofed your jacket. If that's the case, you could blame the store where you bought it for not telling you how important it is to waterproof a new jacket. It would have been a great idea to use TexCare Waterproofing, which not only protects against rain but also prevents grease stains from sinking deeper into the leather, making them unnecessarily difficult to remove.
The best thing to do is use TexCare Woolwash. Pour a good splash into lukewarm water and create foam with a sponge. Take the foam and apply it to the stain. Don't rub, but gently massage the foam in. The reason you should only use the foam is that the wetter the suede gets, the stiffer it becomes after it dries – and foam contains much less water than soapy water.
Once the foam has been on for a while – but definitely don't let it dry – take a clean, soft cloth dampened with a little clean, lukewarm water and wipe off the soap foam. Rub with light pressure, and ONLY in the same direction as the suede is brushed.
Let the jacket dry in a place that isn't too warm. Once it's completely dry, you can gently rub the cleaned area between your hands again. You can also use a piece of medium-grit sandpaper – grit 60 – 80 – and lightly sand the area. Remember to ONLY sand in the same direction as the suede was originally brushed. Sanding can help remove the last of the stain.
TexCare,
I need to clean some leather sofas and would like to know how. Where can I buy the product in Næstved?
Kind regards,
J.S. Næstved
ANSWER:
You mentioned you want to clean leather sofas. The first thing to do is use TexCare Woolwash. Add a good splash of Woolwash to lukewarm water and whisk it well to create a lot of foam. Or make foam with a sponge. Then take the foam and spread it evenly over the entire sofa. Don't just spot clean, it's important that the entire sofa gets the same treatment; otherwise, you risk getting stains. Before the foam dries, wash it off with clean water without rubbing. It doesn't matter if there's still a little Woolwash left on the leather. The next day, when the leather is completely dry, treat the whole thing with TexCare Leatherlotion. Apply it in a thin layer and let it dry until the next day. The result should be a cleaner sofa, with added fine oils that prevent it from getting dirty quickly again, and prevent the leather from drying out. Repeat treatment with Leatherlotion as needed, but at least every 6 months. Leatherlotion itself has a cleansing effect, in addition to its nourishing effect.
Enjoy!
TexCare,
My wife has inherited some lovely old hand-sewn cotton doilies that were originally white. Over time, they have unfortunately turned yellow.
Can TexCare be used for bleaching/whitening without damaging the fabric?
Regards, L.L. Grindsted
ANSWER:
One of the best things about TexCare Stain Remover is that it doesn't remove or bleach colors. And that's exactly what you want to avoid when removing stains, right?
Instead, use bleach: Put the yellowed item in a large pot with water and a splash of bleach. Heat it all up to boiling point. Keep an eye on it so it doesn't boil dry, and keep the fabric moving in the water. Leave it in the boiling bleach water for the shortest possible time, as it unfortunately also weakens the fabric.
You can also buy Sodium Dithionite at Matas. It's a powder that also removes color and bleaches. There are instructions on the can. Hope this helps!		  
 INFO:
Hey Kjeld, Thanks for your reply!
My wife has since followed an old home remedy from my 84-year-old mother. It simply involves dissolving a portion of soda in boiled water. White cotton linen is then soaked in it for about a day or until all stains are gone. And it worked! This treatment seems gentler than using chlorine/sodium dithionite!
Following another old housewife trick from my mother-in-law, the white interlay napkins have subsequently been starched and are now almost as good as new again!
NB: But ONLY for white cotton!
Regards, L.L.
INFO:
I've had a really good experience with TexCare Stain Remover:
Our brand new car had been treated with Pawa rust protection. A blob had somehow snuck into the cabin on the fabric upholstery. What to do? Well, I dabbed Stain Remover dissolved in a little warm water on the spot. I let it soak in a little, then dabbed with lukewarm water two to three times. When the spot was dry, the stain was gone!
That was my first bottle of TexCare Stain Remover, now there's always one in the cupboard.
D.F. Sorø
We spilled some red wine on a new wool sofa. We tried soaking it up with potato flour, but there are still some marks. Can we use TexCare without risking any bleaching or discoloration of the fabric?
Aa. B. N. Holstebro
ANSWER:
Never use potato flour or salt to remove stains. It's a silly old wives' tale that originally was more about quickly covering the stain on a white tablecloth or sofa so the guest who spilled wouldn't feel embarrassed about their mishap. Once the stain is covered with something white, it's "gone.".. A piece of kitchen roll would have been more useful. It's all about minimizing the damage as quickly as possible by absorbing as much of the red wine as possible.
But to move forward, TexCare Stain Remover is unique. It does not bleach (and here you have to be careful with stain removers that contain something with "OXY", which is active oxygen, i.e. a bleaching agent. It is found, for example, in Vanish products, and the company itself writes that Oxygen bleaches. Furthermore - Quote: "Vanish Oxi Action MAX should not be used on wool, silk, leather or materials that are not colorfast." ). You must not use chlorine on wool and silk either. (Then it turns completely yellow!)You must use the following procedure on the sofa:
Wet the stained area with lukewarm water, squeeze TexCare Stain Remover on, and spread it around, but don't rub.
Let the Stain Remover sit for a maximum of 30 minutes. Take a well-wrung cloth and press as much water / Stain Remover into the cloth as possible. Then apply clean water and absorb with a new dry cloth, towel or disposable nappy, i.e. something that absorbs well.
Alternate 4-5 times between applying clean water and blotting with the dry cloths. The stain should now be gone. If it's a stubborn stain, repeat the process. If the stain has faded even a little after the first try, it should disappear completely.		  
Candle wax on Jacket – Hi TexCare
Unfortunately, I've got wax on a jacket (polyester). Can Texcare remove it?
 ANSWER: Yes, that should be possible. First, carefully scrape off as much wax as you can. Use a dull, non-serrated table knife. Then, apply TexCare Stain Remover and let it sit for about an hour. After that, rinse the area under the warm tap and use a little dish soap to degrease the water. If it's not completely gone, repeat the process. Then wash the entire jacket as usual.
If the stain is very stubborn, you can place something absorbent – a few layers of kitchen roll – over and under the garment where the stain is. Then, hold a LUKEWARM (not too hot) iron on it, so the wax melts and is absorbed into the kitchen roll. But be careful not to use an iron that is too hot, as you might burn it in. Experiment and find the melting point for the wax. It's probably between Nylon and silk – 1 dot.		  
 INFO: I just had to write and say how IMPRESSED I am with your Cottonwash!
I've just 'saved' several items from being taken to recycling because they had become a bit washed out and worn, including a solid-colored cotton blanket and a very fine viscose shirt. After just one wash, there's a clear difference! I think it's become quite exciting to do the laundry.
I definitely want to try some of your other products.
Kind regards, Anne
 INFO: When you want to remove pilling / fuzz from the surface of a knitted sweater, it is very important to first check if there are any thread pulls sticking out. 
If you do that, a lint remover/shaver will cut the thread, and then there will be a hole. Buy a "needle threader" (like the picture).
Poke the tip through the shirt from the back, put the thread through the eye, and pull it through the knit to the back.
Then you can "shave" the lint off the knitted front.
INFO:  Hey TexCare – Listen to this:
My wife visited the dentist and told them how TexCare Stain Remover had saved their very expensive natural stone tile floor.
On New Year's Eve, everyone was traipsing in and out with wet shoes, and the party poppers were popping merrily.
The next day was a disaster!
The floor was every color imaginable after the flying confetti exploded, and the colors had seeped into the tiles. No amount of floor washing helped, even with everything available!
Pure Chlorine didn't work, so she smeared TexCare Stain Remover on the entire floor.
An hour later, she washed the floor, and no spots or streaks were left.
SEE, that's a real adventure – and it's definitely true!