FAQ - often askede questions!
|
|
Write an email or letter about a good experience with one or more of TexCare's products...- or if you have any questions about TexCare...– or questions about washing and removing stains
CLICK HERE AND WRITE TO TexCare |
 Dear TexCare, #1mybookmarkI have bought TexCare wool, silk and cotton washes, and am especially very impressed with how old cotton fabric becomes like new to look at. However, I have a slight concern: when the thread ends are constantly removed (how does this happen) – will the fabric not be worn thinly much faster? And just another question: what do I do with all the packets of Daisies washing powder I have standing? Or in other words – I think I've completely switched to TexCare! Yours sincerely Birgit Z, Hørsholm |
||
 ANSWER: Hello Birgit Z Thank you for your friendly mail. Daisies I don't know, but as you write, it's enough to use TexCare 🙂 I can tell you that while Cottonwash removes the lint that occurs when cotton is used and washed, we're down in the small things department, so it takes a good microscope to see what's going on. And the jersey can get toad-old, and yet only lose a few milligrams in weight. So it doesn't wear the clothes. But when the lint is gone, the colors shine brighter. What removes these lints is a very special enzyme that is naturally found in nature – in a forest floor, for example, where it helps to break down the fallen leaves, and is part of the cycle that creates new topsoil. So it's pure ecology.Best regards, TexCare |
 |
|
| Dear TexCare, My husband doesn't usually notice much what he's on. But 2-3 weeks ago I bought a bottle of TexCare Cottonwash, which I have washed with since. So yesterday, when he was putting on his sweatshirt, asking why I had bought a new one. I then tell him that it was washed in TexCare, and he would hardly believe that it was a detergent that had made the color nice again. Sincerely, S.P. Roskilde Hej TexCare, I have received a black spot from my bike chain on my new jacket, which I have only used a few times. The dry cleaner says they can't get it off, can your stain remover take it off? Yours sincerely, The Sorry. |
|
|
| ANSWER: Black cycling oil is some of the worst as it is not just oil. The black is iron shavings worn by the bike chain. The oil will TexCare Stain Remover dissolve, but then try to remove the iron shavings with a tube of Rust Remover, which is available from Matas. If after the first attempt the stain disappears slightly, repeat the process. Simply rinse the place with water between the experiments. PS. The sorry has called TexCare and announced that the stain is gone, so now she is not too bad anymore... Dear TexCare, a broken pen that had been sitting in a shirt pocket on a white shirt, and caused a large sticky blue spot. Was completely removed with TexCare Spot Remover.. 2014, 2015 |
|
|
| Dear TexCare I told my friend about TexCare and that the colors stayed completely different much more beautiful since I started washing in Cottonwash. The other day, she said that she now washes in TexCare, and that the very best thing is that her husband, who has long complained that the clothes are scratching, has now announced that now his clothes are scratching no more. It's, of course, the allergy-friendly version she buys. Sincerely, G.H. Rødovre |
|
|
| Hey, TexCare, I spilled most of a glass of beetroot over a pair of beige-colored gabardine pants, can your Spot Remover take it off? Yours sincerely, A.C. Silkeborg |
||
| ANSWER:Yes, TexCare Spot Remover will remove this without any problems. We know this from another TexCare user who has TexCare and told us that she was surprised that all the beetroot color disappeared and she would call us that and tell us... |
 |
|
| Hello TexCare, I used a stain remover, and it went like that while I was saying goodbye to the stain, so did the color. Am I risking the thing about your stain remover, too? Yours sincerely, T.R. Copenhagen |
|
|
| ANSWER: No, and again no! TexCare Spot Remover does not touch the colors. There's absolutely nothing bleaching in it. If you use a stain remover that uses Oxi – that is, oxygenation, there will inevitably be a bleaching. So avoid it... |
|
|
| Dear TexCare, A hand-embroidered linen cloth with Christmas motifs was put on the table on Christmas Eve an hour before guests were due to arrive. Unfortunately, after Christmas last year it had been neatly put together and put in place – no one had thought about washing it. Great resurrection, which was done with TexCare Stain Remover: Cloth with water and stain remover was dubbed on all the stains – and there were many: Andesovs, red wine and coffee, and everyone had been sitting there for exactly a year! – after only 20 minutes, wet and dry cloths were dabbed alternately, and the miracle occurred: no stains – maybe a slightly damp tablecloth, but it dried in the glow of the Christmas lights... Yours sincerely, M.L.B. Randers |
|
|
| Can you use TexCare Stain Remover for a carpet? G.H., Aarhus N? |
||
| ANSWER: Yes, you can, but use the following procedure: Wet the stain and squeeze the stain remover and distribute. Let it sit max 1/2 hour. Take a dry cloth and press as much water as possible / Stain remover up the cloth. Put on clean water and pick up with a new dry cloth/towel. You may want to stand and press the water up by standing on top and pressing with one foot. Alternate 4-5 times between putting on clean water and picking up with dry pieces (e.g. use disposable diapers, they suck well!) |
|
|
 Dear TexCareWe are a handball team where a sponsor gave us all the same tracksuits in 100% cotton. It is now 3 months ago and we have just discovered that the suits no longer have the same color. We talked about it and we found that those who still have nice colors that are not pre-washed have all used TexCare Cottonwash. Yours sincerely, The Handball Girls |
|
|
| Dear TexCare, Can you use your Leather lotion for leather furniture? T.A. Esbjerg |
|
|
| ANSWER: Yes, it is very suitable; pulls out the colors, cleaning off the surface dirt. Contains fine oils that penetrate, soften and prevent the leather from cracking. |
|
|
| Hello TexCare, Do I need a wash ball when I put TexCare in the machine? |
||
| ANSWER: You can do as you please. If you use the washing ball, you avoid getting soap in the soap drawer, so it is always clean and neat. If you have no washing ball, you can just pour TexCare into the machine on top of the clothes just before you start the machine. When dosing with Polywash, it is best to avoid the soap drawer, since it is quite viscous because it is so concentrated (very low in water) Then you are sure that detergent will not linger in the drawer. |
||
| To TexCare. There's hardly anyone with even a little honor who would recommend the following, but I've done it anyway. Ruskin's clothes, lambskin and some other leather items I have put in the washing machine and on the wool program, and washed with TexCare Woolwash, the result was nice. Note it is about the cheaper part of leather clothing. Depending on what the result is after washing, brush the 'thing' and put a little pressure on it. However, it is a personal assessment whether one dares to dare the "fur". I would just add that things have been impregnated afterwards. T.E. Copenhagen Island |
|
|
| Hello I stand with a pair of dirty suede pants where both before and suede need to be washed, can it be done and with your products?? Dorte |
||
| Hi Dorte, Wash in TexCare Woolwash, which is the best also for washing skins. Has the correct pH value m.m. You can use washing machine on wool program without centrifugation – but hand washing in bathtubs or the like is also a good option. Do not soak, but keep the washing water with the pants in constant motion for a while so that the detergent has time to dissolve the dirt. Then rinse in a few teams of clean water. The temperature of the water should feel semi-cold, which is about 30°C. Let the pants dry slowly in a not too hot place. After drying, the skin is probably a little stiff, but then you zero and rub the skin between your hands. Should there be blotches or stains left, you can take a piece of sandpaper grain 60-80 and lightly sand the surface. Possibly the entire surface, so you get the suede sanded nicely everywhere, it gives a nice result. Enjoy |
|
|
| Hello Texcare, I've got some grease stains on my new bright suede jacket. Partly on the collar and on one sleeve. The jacket can't be washed. What can I use to get the stains out? L.H. Frederikshavn |
||
| ANSWER: Yes, suede grease stains are a little tricky – especially if you haven't impregnated your jacket. In that case, you can blame the store where it was purchased, for not telling them how important it is to impregnate a new jacket. This could usefully be done with TexCare Waterproofing, which not only protects against rain, but also against fat stains going deeper into the skin, thus becoming unnecessarily more difficult to remove. The best thing you can do is use TexCare Woolwash. Pour a good slush into lukewarm water and make foam with a sponge. Take the foam and put on the stain. Finally, do not rub, but massage the foam in lightly. The reason you only need the foam is that the wetter the suede becomes, the stiffer it gets after it is dry – and foam contains much less water than soapy water. When the foam has been sitting for a while – it should not dry in – take a clean, soft cloth moistened with a little clean, lukewarm water and wipe the suds. Rub with light pressure and ONLY in the same direction as the suede is brushed at the rupee. Let the jacket dry in a not too hot place. After it is completely dry, the cleaned place can be rubbed softly again between two hands. You can also take a piece of medium-grain sandpaper – grain 60 - 80 and grind the place lightly. Also remember to grind in the same direction as the suede was originally brushed in. The grinding can help to remove the last of the stain. |
|
|
| TexCare, I need to clean leather sofas, and I want to know how. Where can I buy the product in Næstved. Yours sincerely, J.S. Næstved |
||
| ANSWER: You write that you want to clean leather sofas. The first is then to use TexCare Woolwash. Put a good slush of Woolwash in lukewarm water and whisk it up well to form a lot of foam. Or make foam with a sponge. Then take the foam and distribute equally all over the sofa. You must not only stain clean, it is important that the whole sofa gets the same treatment; otherwise you risk blotches. Before the foam dries in, wash it off with clean water without rubbing. It doesn't matter that there's still a little Woolwash left on the leather. The next day, when the leather is completely dry, you treat it all with TexCare Leatherlotion. It is lubricated in a not too thick layer, and dries until the next day. Then the result should be a cleaner sofa, infused with fine oils, which counteracts that it again quickly gets dirty and that the leather dries out. Repeat treatment with Leatherlotion as needed, but at least every 6 months. Leather lotion itself has a cleansing effect, in addition to the nurturing effect. Enjoy. |
|
|
| TexCare, My wife has inherited some fine old hand-sewn interlayer wipes in cotton fabric that are originally white. The passage of time has caused them to gradually become yellow-colored. Can TexCare be used for bleaching/whitening without harming the substance? Greetings L.L. Grindsted |
||
| ANSWER: TexCare Stain Remover is characterized by not removing colour and not bleaching. After all, this is precisely what we want to avoid when removing stains. Instead, use Chlorine: Put the yellowed in a large saucepan with water and a slush of Chlorine. Heat it all up to boiling point. Make sure it doesn't boil dry and keep the fabric moving into the water. Leave it in the boiling chlorine water for the shortest possible time, as unfortunately it also tenderens the substance. You can also buy SodiumDithionit in Matas. It is a powder that also decolors and bleaches. It has instructions for use on the tin. Hope this will help.. |
|
|
| INFO: Hi Kjeld, Thank you for your reply! My wife, meanwhile, has followed an old house council from my mother of 84 years. In all its simplicity, it is a matter of dissolving a portion of soda and boiled water. Place white canvas of cotton for about 24 hours or until all stains are gone. And it worked! This treatment seems more gentle than with chlorine/sodium dithionite! After another old house council from my mother-in-law, the white interlayer napkins have subsequently become stiffened and are now almost like new! NB: But ONLY for white cotton! Greetings L.L. |
||
| INFO: I've had a really good experience with TexCare Spot Remover: Our brand new car had been given a Pawa treatment for rust. A blob had gotten sneaked into the cabin on the fabric upholstery. What now? Yes, spot remover dissolved in a little bit of hot water I flopped on the spot. I let it pull a little, after which I dubbed after with lukewarm water two – three times. When the place was dry, the stain was gone! It was my first bottle of TexCare Stain Remover, now there's always one in the closet. D.F. Sorø |
|
|
| We spilled red wine on a new wool sofa. The stain is tried soaked with potato flour, but there are still some stains left. Can we use TexCare without the risk of bleaching or discolouration of the substance? Aa. B. N. Holstebro |
||
| ANSWER: To put on potato flour or sprinkle salt, never do to take stains. It is a silly old house council, which initially rather is about hurrying up to get something white on the stain on the white tablecloth or sofa, so that the guest who has spilled should not feel embarrassed by his misbearing. When the stain is covered in something white, it's gone. A piece of paper towel would have been more expedient. It is a question of minimising the damage as quickly as possible by soaking up as much as possible the red wine. But to move on, the TexCare Spot Remover is unique. It does not bleach (and here you need to take care of stain removers that contain something with "OXY", which is active oxygen, that is, a bleach. For example, it is found in vanish products, and the company itself writes that Oxigen bleaches. Moreover , -Quote: "Vanish Oxi Action MAX should not be applied to wool, silk, leather or materials that are not color-dense." ). Finally, do not use Chlorine on wool and silk either. (Then it turns all yellow!) You'll need the following steps on the couch: Wet the spot with lukewarm water, squeeze TexCare Stain Remover on, and distribute, but don't rub. Let the stain remover sit for a maximum of 1/2 hour. Take a hard-wrung cloth and press as much water as possible / Stain remover up the cloth. Then put on clean water and pick up with a new dry cloth, towel or disposable diaper, that is, something that sucks well. Alternate 4-5 times between putting on clean water and pick up with the dry pieces. The stain should now be gone. If it is one of the more stubborn spots, the process is repeated all over again. As long as the stain has disappeared a little at the first attempt, it will come out completely |
|
|
| Stearin on Jacket - Hello TexCare I've unfortunately got stearin on a jacket (polyester), can Texcare remove it? |
||
| ANSWER: Yes, it should be possible. You must first carefully scrape away as much stearin as possible. Use a deaf table knife without thanks. Then you put TexCare Stain Remover on and leave it for 1 hour. Then rinse the place under the hot faucet and use a little dishwashing liquid to relax the water. If it is not completely gone, the process is repeated. Then the whole jacket is washed normally. If the stain is very stubborn, you can put some sucking – some layers of paper towel – above and below the clothes where the stain sits. Then keep a LUKEWARM (Not too hot) iron on so that the stearine melts and is sucked into the paper towel. But not too hot iron, you're going to burn it. Experiment and find the melting point of the stearine. It is enough between Nylon and silk – 1 dot. |
|
|
| INFO: I'll have to write for you guys are SO impressed with your Cotton wash! I just "saved" several things from being returned for recycling, as they had become somewhat washed and dingy, including a monochrome cotton blanket and a very fine viscose shirt. Just after one wash there is a clear difference! -Think it's become quite exciting to wash clothes. I will definitely try some of your other products. Yours sincerely, Anne |
||
INFO: When you want to remove pilling / Lint from the surface of a knitting shirt, it is very important to have first looked for thread extraction.  If that does, a clothes gardener/ razor will cut the thread, and then there will be a hole. Buy a "needle alley" (as pictured). Stick the tip through the shirt from behind and put the thread through the eye and pull it through the knitted on the back. Then you can "shave" the lint be fri the knitted front. |
|
|
| INFO: Hello TexCare - Here's what you're going to hear: My wife was a dentist and she told how TexCare Spot Remover had saved their very expensive tile floor in natural stone. On New Year's Eve, everyone had gone in and out with wet shoes, and the table bombs jumped merrily. The next day was a disaster! The floor was in all suits after the flying confetti, whose suits had penetrated the tiles, and the floor sink with everything available helped nothing! Pure Chlorine didn't work, but then she smeared TexCare Stain Remover all over the floor. An hour later, she washed the floor and no stains or blotches were left. SEE IT'S a real adventure – and it's true! |
|
|
