Of course, TexCare is not tested on animals !
Then why don't we write it everywhere?
As one customer wrote:
>>Det fremgår ikke umiddelbart af jeres side om jeres produkter helt eller delvist er testet på dyr?<<
We then wrote back:
Hello Jette,
Thank you for your email which is interesting.
It's hard to be a consumer, just look here:
In terms of marketing, it is not allowed to state what a product does or does NOT contain. Especially if you write something that is not already allowed.
Another thing is that there is almost always perfume in detergents – and since at least 1/2 million people in Denmark do not tolerate perfume (natural or chemical, natural is actually the worst) – it is natural for TexCare not to put perfume in.
We're welcome to write that.
Unfortunately, there are many importers, but also Danish producers, who do not comply with the Marketing Act.
Everyone wants to write something extra to get customers, and then they go right to the edge – or over.
The Consumer Ombudsman takes up major cases himself, but I don't think there's time for those memories unless a consumer turns to a consumer.
As a consumer, it is made easy to draw attention to violations:
https://www.forbrugerombudsmanden.dk/kontakt/spoergmaal-eller-klage/
There is a complaint form – ready to fill out.
In general, in the field of animal testing:
Since 2009, there has been a ban on the marketing in the EU of products and ingredients that have been tested on animals – wherever in the world it has taken place.
It is also the case that when companies use terms such as "environmentally friendly", or "we do not use child labour" or the like, these terms must meet the requirements of the Marketing Act in order to use them.
According to the Marketing Act, the statements must, among other things, be relevant to the product. For example, it is not relevant to use the statement "Manufactured without the use of child labour" about a product manufactured in Denmark, as child labour is illegal in Denmark.
If the product simply follows the law, it is not legal to highlight the statutory conditions as something special for the product. For example, if a product complies with the law that there must not be a specific substance in a plastic container to store food in, it is not legal to highlight this as a special benefit of the product.
So if you've seen manufacturers who write: "Not tested on animals," then it's illegal to write - because it's illegal to do so, and then the Consumer Ombudsman wants to hear about it.
We got this response from Jette:
I am pleased that everything related to animal testing is prohibited.
What amazes me, however, is that I can buy a make-up product in Denmark, which, according to Anima and others, is not a make-up product. have been fully or partially tested on animals – I shouldn't be able to...
BUT I am pleased that I can buy your products.
Good weekend!
Dbh
Jette D.